Take payments and
deposits when clients book.
Let clients pay in full or leave a deposit as they book. Keep payments, remaining balances, and payout records together, so you know where things stand.

Keep every payment in view.

Full payment
Collect the full price at booking.
Clients pay for their service as they book. The service price and booking fee are shown before checkout, so they know the total before confirming.

Booking deposits
Take a deposit. Collect the rest later.
Clients secure their appointment with a 30% deposit. Once you confirm the session has started, they receive an email link to pay the remaining balance.

Payment records
Keep the details ready for your accounts.
Review the bookings and fees included in each payout. Access statements and export your payment records for bookkeeping.
Less chasing. Clearer accounts.
From a confirmed booking to your records, keep track of what’s paid, what’s due, and what reaches your bank.

Questions about
payments?
How do Citruss transaction fees work?
Citruss charges a 5% transaction fee on Free, 3% on Pro, and 1% on Growth. Payment provider processing fees apply separately.
How do clients pay the remaining balance after a deposit?
Once you confirm the session has started, clients who paid a 30% deposit receive an email with a link to pay the balance. You can see the amount paid and the balance due for each booking.
Which payment methods can clients use?
Payments are processed through Paystack in Nigeria, Ghana, Kenya, South Africa, and Côte d’Ivoire. Available payment methods depend on your market.
Can I offer free appointments?
Yes. Set the service price to zero. Clients can book a time and receive confirmation without going through payment checkout.


